Store Policies

Store Policies

SHIPPING

• We ship within the United States of America.
• Shipping and Handling (S&H) is an additional charge that will be added to every order. Carrier cost depends on item weight, size, and location being shipped to.
• Non-subscription orders will be shipped within 3 business days.
• Subscription box orders and orders for other items cannot be placed on the same order to ensure correct shipping and personalization.
• customer is responsible to provide correct billing and shipping information. If contacted, we will do our best to accommodate changes, but we cannot guarantee that a change can be made after the order is placed.

SUBSCRIPTION SHIPPING (IN ADDITION TO ABOVE SHIPPING DETAILS)

• Subscription boxes will ship the first full week of the billed month if possible. 
• You may cancel your subscription at any time. However, cancellations must be received by the 15th of the current month for the following billing month. If your cancellation is received after the 15th, the next box will still be mailed and charged accordingly.  

RETURNS/EXCHANGES

• Due to the nature of this subscription service, all sales are final; we are unable to accept any returns or exchanges. If you receive a product that is damaged, please notify us and we will discuss options.

CANCELLATIONS: 

• You may cancel your subscription at any time. However, cancellations must be received by the 15th of the current month for the following billing month. If your cancellation is received after the 15th, the next box will still be mailed and charged accordingly.  

ADDITIONAL INFO

• We do our best to respond to your emails in a timely manner. Because we are a small business, we will respond within 24 hours if emailing Monday through Friday (8 AM to 4 PM CST). Emails sent after 4 PM CST on Friday, Saturday, or Sunday will be managed on the following Monday.
• Please ensure you enter the correct SIZE, COLOR, and SHIPPING ADDRESS prior to placing your order.
• Please note: There may be a slight color variation due do difference in screen settings (smartphone, tablet, laptop, or monitor).
• We reserve the right to substitute items in any subscription box based on availability and number of orders placed. 

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